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Find clear answers about bookings, payments and hotel stays

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How do I make a hotel reservation?

Can I book for someone else?

What payment methods do you accept?

Roomundo

Keep the booking reference and booking email nearby.

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Before you contact us

01
Have your booking reference readyInclude it when you contact us so we can find your reservation quickly.
02
Check the cancellation policyRefund timing and change options depend on the hotel rate you selected.
03
Payment and receiptsUse the same email from your booking when asking about charges or invoices.